Are you pulling your hair out after spending hours trying to find assistance for your Google Workspace issue? Or maybe you’ve found some help articles but are totally confused by what you need to do? Or maybe you’ve tried following the instructions, it didn’t work and now you just want to contact an actual person to help you?
That’s where I (Priya) come in! I help small business owners just like you get tailored Google Workspace assistance so you can get back to doing what you do best – running your own business!
I’m a Google certified Diamond Product Expert (that’s the top level!) in the Google Workspace Administrator support forum and I do this type of work day in, day out.
How it works:
- Scroll down to the issue you’re experiencing and click ‘Get Started’. All issues are a fixed price of AUD$90 (inclusive of GST).
- You’ll book a video call with me – it’s set for 60 minutes just as an indicative length – and we’ll go through your issue.
- If I can’t solve your problem in the video call, all follow-up is complimentary until the issue is solved.
What I help with
Not receiving emails
Do you have Google Workspace and can send emails but not receive them? Do people tell you that when they send you an email they get an error like this?
“Address not found . Your message wasn’t delivered because the address couldn’t be found, or is unable to receive mail. The response from the remote server was: 550 No Such User Here”
It’s quite worrying given how much of our life is done via email nowadays – but I can help and providing all the information is available, it can be fixed in just a couple of hours!
- Click ‘Get Started’. All issues are a fixed price of AUD$90 (inclusive of GST).
- You’ll book a video call with me – it’s set for 60 minutes just as an indicative length – and we’ll go through your issue.
- If I can’t solve your problem in the video call, all follow-up is complimentary until the issue is solved.
Regaining Administrator Access
Has your Google Workspace administrator left your business without leaving login details for Google Workspace? Or did you hire someone to set up Google Workspace, and now you don’t know how to access any of the administrative settings?
Or maybe you’re trying to set up Google Workspace and you’re getting an error such as “Domain in use”?
This is a huge issue if you’re running (or want to run) your business through Google Workspace but I can help!
- Click ‘Get Started’. All issues are a fixed price of AUD$90 (inclusive of GST).
- You’ll book a video call with me – it’s set for 60 minutes just as an indicative length – and we’ll go through your issue.
- If I can’t solve your problem in the video call, all follow-up is complimentary until the issue is solved.
Setting up additional email accounts within Google Workspace
Do you want to create emails like info@mycompanyname or sales@mycompanyname without paying for an additional user license in Google Workspace? Or maybe you’re able to receive emails sent to one of these emails, but can’t send emails? Or perhaps, when someone uses this email address, you want it to be received by two or more people with different email addresses?
I can help solve all these issues!
- Click ‘Get Started’. All issues are a fixed price of AUD$90 (inclusive of GST).
- You’ll book a video call with me – it’s set for 60 minutes just as an indicative length – and we’ll go through your issue.
- If I can’t solve your problem in the video call, all follow-up is complimentary until the issue is solved.
Setting up Google Workspace with Google’s recommended security settings
Do you need help setting up 2 Step Verification (Multi-Factor Authentication) in your Google Workspace account? Did someone tell you that you should have two accounts – one for a super administrator, and one for regular use but you don’t know what they mean, or how to set it up? Or maybe you’ve stumbled across Google’s cybersecurity checklist for small business owners and are wondering how you’re going to implement all those suggestions.
Cybersecurity can be confusing for small business owners but I can help!
- Click ‘Get Started’. All issues are a fixed price of AUD$90 (inclusive of GST).
- You’ll book a video call with me – it’s set for 60 minutes just as an indicative length – and we’ll go through your issue.
- If I can’t solve your problem in the video call, all follow-up is complimentary until the issue is solved.
Need help with something else?
If you need help with something else outside of these troubleshooting services, then book a 60 min video consultation with me where we can discuss all your Google Workspace needs and work out the best way ahead!
If you’re not a fan of video, and want to keep the conversation happening by email, then that works too!