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# That Online Stuff: I help small business owners with Google Workspace support and strategic advice

## Sitemaps
[XML Sitemap](https://www.thatonlinestuff.com.au/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Locked Out of Google Workspace? How to Verify Your Domain in Under 3 Minutes](https://www.thatonlinestuff.com.au/how-to-verify-domain-google-workspace/): You’ve just set up your brand-new Google Workspace account, ready to streamline your business, only to hit a brick wall. You can’t add team members, you can't create email aliases, and you’re completely locked out of your admin settings.
- [Clients not able to send you emails? Fix it in 5 Minutes](https://www.thatonlinestuff.com.au/google-workspace-email-bouncing-fix/): You’ve taken the plunge, set up Google Workspace, and verified your domain. You're ready to do business.
- [How to Enforce 2-Step Verification in Google Workspace](https://www.thatonlinestuff.com.au/how-to-enforce-2-step-verification-in-google-workspace/): Most business account hacks start exactly the same way: with a single stolen password.
- [Why Your Emails Are Still Going to Spam (And How to Fix It in 3 Minutes)](https://www.thatonlinestuff.com.au/why-your-emails-are-still-going-to-spam-and-how-to-fix-it-in-3-minutes/): You’ve checked all the boxes. You meticulously set up your SPF and DKIM records for Google Workspace, breathed a sigh of relief, and hit send.
- [How to Set Up a Google Calendar Booking Link in Under 5 Minutes](https://www.thatonlinestuff.com.au/how-to-set-up-a-google-calendar-booking-link-in-under-5-minutes/): Note: You’ll need a desktop computer or laptop to set this up initially. You can’t configure new appointment schedules from the mobile app just yet.
- [STOP Your Business Emails From Landing in Spam: 2 Simple Steps for Google Workspace Admins](https://www.thatonlinestuff.com.au/stop-your-business-emails-from-landing-in-spam-2-simple-steps-for-google-workspace-admins/): If you’re a small business owner running your own Google Workspace, you’ve probably felt the frustration of a client saying, "I never got your quote," only to find it buried in their spam folder.
- [The 5-Minute Google Workspace Security Audit: Is Your Business Data Actually Safe?](https://www.thatonlinestuff.com.au/the-5-minute-google-workspace-security-audit-is-your-business-data-actually-safe/): (Last updated 27 January 2026)
- [Locked Out of Google Workspace? Solve the “Your Sign-In Settings Don’t Meet Your Organisation’s 2-Step Verification Policy” Error](https://www.thatonlinestuff.com.au/solve-the-your-sign-in-settings-dont-meet-your-organisations-2-step-verification-policy-issue/): If you’ve just tried to log into your Google Workspace account only to be met with a screen saying “Your sign-in settings don't meet your organisation's 2-Step Verification policy,” you are likely stuck in what I call the "Infinite Loop of Doom."
- [Why Your Business Has Outgrown Your Personal @gmail Address](https://www.thatonlinestuff.com.au/why-your-business-has-outgrown-your-personal-gmail-address/): When you’re first starting out, a free yourbusiness@gmail.com address feels like the path of least resistance. It’s free, familiar, and takes seconds to set up. But as your business grows, that "convenience" can quickly turn into a liability.
- [Google Workspace vs. Free Google Account: Which is BEST for your business?](https://www.thatonlinestuff.com.au/google-workspace-vs-free-google-account-which-is-best-for-your-business/): Choosing the right tools for your business can be overwhelming, especially when it comes to something as fundamental as email and productivity software. Many businesses start with a free Google account, but as they grow, they may wonder if Google Workspace is a better fit. This post will break down the key differences between the two to help you decide which is best for your business needs.
- [Ever wondered who can see your appointments on your Google Appointment Booking Page?](https://www.thatonlinestuff.com.au/ever-wondered-who-can-see-your-appointments-on-your-google-appointment-booking-page/): If you make your Google Appointment booking page public on your website, will potential clients be able to see who else has already booked?
- [Solve your issues with Shared Calendar notifications](https://www.thatonlinestuff.com.au/solve-your-issues-with-shared-calendar-notifications/): Today, we're diving into a common Google Calendar headache: shared calendars that just aren't sharing.
- [How to allow someone outside your business  access to a Google Calendar](https://www.thatonlinestuff.com.au/google-calendar-access-google-workspace/): Remember that you can only share Google Calendars with other Google account holders (doesn't matter whether that's a free Google account or another Google Workspace account). If you want to share your calendar with someone who doesn't have a Google account you'll need to make the calendar public.
- [Learn how to reply to a shared inbox email address](https://www.thatonlinestuff.com.au/learn-how-to-reply-to-a-shared-inbox-email-address/): Have you set up a shared inbox in Google Workspace, but are struggling to reply with the group address? Learn the fix in less than 3 minutes!
- [Learn the advanced way to delete users from Google Calendar](https://www.thatonlinestuff.com.au/learn-the-advanced-way-to-delete-users-from-google-calendar/): So usually it's pretty easy to delete a user from Google Calendar but sometimes they just don't want to stay deleted!
- [Learn how to solve the issue where users can’t update their personal information](https://www.thatonlinestuff.com.au/learn-how-to-solve-the-issue-where-users-cant-update-their-personal-information/): I need to change the name under Manage Your Google Account > Personal Info but the boxes to edit the name are greyed out, the only option is to add pronunciation. Help!
- [Learn how to manage orphaned events](https://www.thatonlinestuff.com.au/learn-how-to-manage-orphaned-events/): Learn what to do if you've deleted a user from Google Workspace but the event (or events!) that they created remain active on other people’s calendars.
- [Stop users from using phones as Multi-Factor Authentication](https://www.thatonlinestuff.com.au/stop-users-from-using-phones-as-multi-factor-authentication/): We want to require our employees to use more secure methods of Multi-Factor Authentication and disable the SMS/Phone Call 2-factor option. How can we remove our users phone number from their list of 2nd factors, or force them to enroll a new 2nd factor?
- [How to solve common issues with Google Appointment Schedule](https://www.thatonlinestuff.com.au/how-to-solve-common-issues-with-google-appointment-schedule/): Being able to offer appointments to clients and customers via Google's Appointment Schedule is great, but sometimes it just doesn't work - why on earth not? There's 5 common issues and I go through all of them in this post, along with the solutions of course!
- [Learn how to create travel time in your Google Calendar](https://www.thatonlinestuff.com.au/learn-how-to-create-travel-time-in-your-google-calendar/): Tired of having people booking back to back meetings and not leaving you enough time to actually get to an in-person meeting? This blog post reveals a hidden Google Calendar trick to hack your travel time and give you some much needed breathing (and travelling!) space.
- [How to add freelancers to your Google Workspace](https://www.thatonlinestuff.com.au/how-to-add-freelancers-google-workspace/): Discover the simple steps to include freelancers in your Google Workspace without the need for additional licenses. Improve collaboration and productivity effortlessly.
- [10 Ways to use Google Keep to increase your productivity as a Small Business Owner](https://www.thatonlinestuff.com.au/10-ways-google-keep-increase-productivity-small-business-owner/): We're all looking for ways to increase our productivity, manage our time better and just do things a little bit easier right?
- [How to create additional email addresses in Google Workspace for free](https://www.thatonlinestuff.com.au/how-to-create-additional-email-addresses-in-google-workspace-for-free/): Wondering what people are talking about when they mention email aliases in Google Workspace? Get up to speed in this easy to read article on the what; the why; and the how of alternative email addresses.
- [Staying safe online as a small business owner](https://www.thatonlinestuff.com.au/staying-safe-online-as-a-small-business-owner/): Did you know that in the 2021-2022 financial year, the average cost per cybercrime reported to the Australian Cyber Security Centre (ACSC) rose to over $39,000 for small businesses? And it's not just the financial cost - if someone gets hold of your clients' personal data you could find yourself in breach of privacy laws or dealing with the reputational fall-out of such a breach.
- [Google Keep – Frequently Asked Questions](https://www.thatonlinestuff.com.au/google-keep-frequently-asked-questions/): I have said it before, and I'll say it again - Google Keep is a sadly under-rated note taking application.
- [Google Calendar – frequently asked questions](https://www.thatonlinestuff.com.au/google-calendar-frequently-asked-questions/): I absolutely love Google Calendar and as a top-level Google Product Expert I get to see some really fascinating and interesting ways that people want to use Google Calendar.
- [Manage your availability with Google Calendar and Appointment Schedule](https://www.thatonlinestuff.com.au/manage-your-availability-with-google-calendar-and-appointment-schedule/): Are you sick of the back and forth of booking appointments with clients?You know what I mean - someone wants to meet you (virtually or in person) to discuss your services. So you send them an email with a suggested date and time. But that's not good for them, so they send back another date and/or time. And then you send a Google Calendar invitation but it turns out that time's no longer available at their end.
- [Two ways to create a Google Calendar event from Gmail](https://www.thatonlinestuff.com.au/how-to-create-a-google-calendar-event-from-gmail/): Did you know there are two different ways to create a Google Calendar event from Gmail? Both are easy to do but you do end up with different calendar events
- [Improve your Google Workspace security with passkeys](https://www.thatonlinestuff.com.au/improve-google-workspace-security-passkeys/): Want to increase the cybersecurity of your small business? Turn on passkeys in Google Workspace!
- [Google Workspace Benefits for Small Business Owners](https://www.thatonlinestuff.com.au/google-workspace-benefits-for-small-business-owners/): Wondering whether Google Workspace is a good choice for your small business? This article outlines benefits and specific examples
- [Use Google Workspace to improve your cash flow](https://www.thatonlinestuff.com.au/use-google-workspace-to-improve-your-cash-flow/): If more money is going out of your small business than coming in, then you have a negative cash flow. This article shows you how to use Google Workspace tools to help bring in more money.
- [Google Workspace and Invoicing best practices](https://www.thatonlinestuff.com.au/google-workspace-and-invoicing-best-practices/): Get the best practice steps for writing and issuing invoices through your Google Workspace-run small business.
- [The best way to set up your Google Workspace Free Trial](https://www.thatonlinestuff.com.au/the-best-way-to-set-up-your-google-workspace-free-trial/): Learn the absolute best way to set your Google Workspace free 14 day trial - written and tested by a Google Workspace Product Expert!
- [How to set up automated Out of Office replies for all Google Workspace emails](https://www.thatonlinestuff.com.au/how-to-set-up-automated-out-of-office-replies-for-all-google-workspace-emails/): Learn how to send automated out of office replies in Google Workspace even if someone emails your email alias
- [How can I start receiving emails through my business Gmail?](https://www.thatonlinestuff.com.au/why-is-my-business-gmail-account-not-receiving-email/): Learn and take action on the two reasons why your brand new Google Workspace business email may be sending but not receiving emails
- [The best way to edit Microsoft Office email attachments](https://www.thatonlinestuff.com.au/the-best-way-to-edit-microsoft-office-email-attachments/): Do your clients keep sending you Word documents and Excel spreadsheets that take up storage and cause version control problems in Google Drive?
- [How can I see my own working hours in Google Calendar?](https://www.thatonlinestuff.com.au/why-cant-i-see-my-own-working-hours-in-google-calendar/): Wondering why other people can see your working hours in Google Calendar but you can't? Get the quick and easy workaround in this article.
- [How to set up Google Workspace for your first employees](https://www.thatonlinestuff.com.au/set-up-google-workspace-first-employees/): Learn the best steps to take before adding new employees to your small business Google Workspace plan in this easy to follow article.
- [Improve security of bank payments with PayID](https://www.thatonlinestuff.com.au/what-is-payid-and-can-i-use-it-as-a-sole-trader/): Have you heard of PayID? Essentially you associate your bank account with your phone number, email or ABN and then in future, if someone wants to transfer money into your bank account, you give them the mobile phone number (for example) rather than your BSB and Bank account details.
- [The Small Business Owner’s Guide to Invoicing](https://www.thatonlinestuff.com.au/the-small-business-owners-guide-to-invoicing/): Proper invoicing helps to protect your small business’s cash flow, maintain good records and meet your tax obligations. This easy to read article shows you how to create and send invoices and deal with unpaid invoices.
- [Google Meet’s new feature – Speaker Spotlight](https://www.thatonlinestuff.com.au/google-meets-new-feature-speaker-spotlight/): Speaker Spotlight is a pretty cool feature, and I'm sure it will be a big hit with people who use Google Meet and Google Slides.
- [Using Google Workspace and can’t change your profile picture?](https://www.thatonlinestuff.com.au/using-google-workspace-and-cant-change-your-profile-picture/): If you’re an administrator then you’ve got the power to change this for your users – read on to find out how. If you’re a user who’s experiencing this issue – send this article to your administrator!
- [Improve your Google Calendar productivity with keyboard shortcuts](https://www.thatonlinestuff.com.au/improve-your-google-calendar-productivity-with-keyboard-shortcuts/): Do you want to create or edit an event with a single click? How about jump to a specific date in Google Calendar? These shortcuts will help improve your productivity in less than 5 minutes!
- [How Do I Suggest A New Time in Google Calendar](https://www.thatonlinestuff.com.au/how-do-i-suggest-a-new-time-in-google-calendar/): We've all experienced it right? Someone sends us a calendar invitation and we want to attend but the time or date just isn't right. So how do you suggest a new time if you're using Google Calendar?
- [How To Create a Google Calendar Event Template](https://www.thatonlinestuff.com.au/how-to-create-a-google-calendar-event-template/): Do you ever have to create the same event over and over? Perhaps you've got standard 'job details' that need to be added to an event - how do you make sure they're properly added?
- [How do I cancel a Google Workspace trial?](https://www.thatonlinestuff.com.au/how-do-i-cancel-a-google-workspace-trial/): Did you start a trial of Google Workspace and decide it wasn't for you? Sorry to see you go, but it's fairly easy to cancel the trial.
- [How to create group inboxes in Google Workspace](https://www.thatonlinestuff.com.au/how-to-create-group-inboxes-in-google-workspace/): Do you have many people needing access to the one inbox - like support staff or freelancers? This simple to understand article walks you through exactly how to set up such an inbox.
- [How to add email aliases to Google Workspace](https://www.thatonlinestuff.com.au/how-to-add-email-aliases-to-google-workspace/): Using Google Workspace in your small business and want multiple emails like contact@, info@ etc? This simple to understand article steps you through exactly how to add them in a simple, easy to understand way
- [How to add multiple domains to Google Workspace](https://www.thatonlinestuff.com.au/how-to-add-multiple-domains-to-google-workspace/): Do you have multiple domains that you'd like to manage through the one Google Workspace installation? Find out how in this simple, easy-to-read article.
- [What is a ‘workspace’ in Google Drive?](https://www.thatonlinestuff.com.au/what-is-a-workspace-in-google-drive/): Are you a Google Workspace user? You may be wondering what 'workspace' is in Google Drive and how to use it. Read on to find out more!
- [Can Google Workspace host my website?](https://www.thatonlinestuff.com.au/can-google-workspace-host-my-website/): Wondering if Google Workspace can host your website? The short answer is yes - this easy to understand article walks you through the long answer including the pros and cons!
- [What are Rapid and Scheduled Release domains in Google Workspace?](https://www.thatonlinestuff.com.au/what-are-rapid-and-scheduled-release-domains-in-google-workspace/): What does Google Workspace mean when it talks about Rapid release and Scheduled release domains?
- [What is multi-factor authentication and do I really need it as a sole trader?](https://www.thatonlinestuff.com.au/multi-factor-authentication-sole-trader/): Multi-factor authentication (MFA) is a way to prove your online identity through two different checks. It is sometimes called two-step verification (2SV) or two-factor authentication (2FA).
- [Improve your Google Workspace security by adding a Super Admin account](https://www.thatonlinestuff.com.au/improve-security-google-workspace-super-admin-account/): A comprehensive guide to improving your small business Google Workspace security by setting up a separate Super Administrator account
- [How to turn Google Maps on in Google Workspace](https://www.thatonlinestuff.com.au/how-to-turn-google-maps-on-in-google-workspace/): Actually, before we do - just a reminder that you'll need to have Google Workspace administrator rights to resolve this issue. If that's you, fantastic. If not, please send this article to your Google Workspace administrator so they know how to resolve this error.
- [My Google Calendar mobile app does not sync with my desktop Google Calendar](https://www.thatonlinestuff.com.au/my-phone-does-not-sync-with-google-calendar/): One of the main advantages of Google Calendar is how you can enter an event via the web interface and within seconds it is visible on your phone - or vice versa: add an event on your phone and woosh, there it is on Google Calendar on your computer.
- [Staying safe with Google Workspace and 2 step authentication](https://www.thatonlinestuff.com.au/staying-safe-with-g-suite-and-2-step-authentication/): I've previously written about using 2 factor authentication (2FA) to stay safer when using your Google account, even as a sole trader. I also mentioned how that particular authentication technique couldn't be used with Google Workspace.
- [Are Google Calendar tasks private?](https://www.thatonlinestuff.com.au/google-tasks-private/): Yes they are. In fact they are so private that you can't even share them with someone else, which is a major failing in my opinion and one of the reasons I still keep using Google Keep.
- [Is it possible to export Google Docs to PDF?](https://www.thatonlinestuff.com.au/is-it-possible-to-export-google-docs-to-pdf/): Yes it is definitely possible to export a Google Doc to PDF. The way you do this export to PDF does differ depending on whether you're using your PC or the mobile app though.
- [How can I see when a Google Calendar event was created?](https://www.thatonlinestuff.com.au/how-can-i-see-when-a-google-calendar-event-was-created/): Wondering when a Google Calendar event was created or modified? There's only one way to do that if you're using the free version of Google Calendar.
- [Are Google Keep notes backed up?](https://www.thatonlinestuff.com.au/google-keep-notes-backed-up/): Are Google Keep notes backed up? Well yes and no. But there's a great way to keep a separate copy of them if you want via Google Docs
- [Why is my default Google Calendar not showing on the mobile app?](https://www.thatonlinestuff.com.au/why-cant-i-see-my-default-google-calendar-on-the-mobile-app/): Have you changed the name of your Google Calendar on your PC or laptop? Many people do, to make the default Google Calendar name more meaningful to them.
- [Can I RSVP to a Google Calendar invite from an alternate email address?](https://www.thatonlinestuff.com.au/can-i-rsvp-to-a-google-calendar-invite-from-an-alternate-email-address/): So you've set up an alternate email address in Gmail to save on having to check multiple inboxes every day AND you've set Google Calendar up so you can respond to invitations sent to another email address
- [Can I share Google Calendar notifications with someone else?](https://www.thatonlinestuff.com.au/can-i-share-google-calendar-notifications-with-someone-else/): This guide gives you three quick ways to get in touch through Google Calendar, with your guests on web or mobile.
- [Setting up Gmail Signature blocks in Google Workspace](https://www.thatonlinestuff.com.au/signature-blocks-and-gmail/): Want to automatically add a signature block to your email? Or choose a different signature every time you write an email? Learn how!
- [What is the Notifiable Data Breaches scheme and should sole traders care about it?](https://www.thatonlinestuff.com.au/what-is-the-notifiable-data-breaches-scheme-and-should-sole-traders-care-about-it/): Under the Notifiable Data Breaches (NDB) scheme, any organisation covered by the Privacy Act 1988 must notify affected individuals and the Office of the Australian Information Commissioner (OAIC) when such a data breach occurs.
- [What is a password manager and why do I need one?](https://www.thatonlinestuff.com.au/what-is-a-password-manager-and-why-do-i-need-one/): Last week I wrote about cyber security specifically passwords and passphrases and how using a password manager could help.
- [Why do I need to worry about cyber security? I’m just a sole trader!](https://www.thatonlinestuff.com.au/why-do-i-need-to-worry-about-cyber-security-im-just-a-sole-trader/): Being online and digital is great - it can save small businesses (including sole traders) time, and allow owners to work 'anywhere, anytime'. But with that connection also comes risk.

## Pages
- [Glad you made it over from YouTube!](https://www.thatonlinestuff.com.au/newsletter-signup/): Let’s keep making Google Workspace work for you.
- [Google Workspace Email & Data Migration](https://www.thatonlinestuff.com.au/google-workspace-email-data-migration/): Move your digital history into a professional Google Workspace foundation without losing a single message or file.
- [About Priya – your Google Workspace consultant](https://www.thatonlinestuff.com.au/about-me/): You started your business to do what you love—not to spend your Sunday nights asking Gemini AI why your Gmail isn’t syncing or googling how to safely share a Drive folder to only a couple of people.
- [Watch and Learn – Expert Google Workspace help videos](https://www.thatonlinestuff.com.au/watch-and-learn-expert-google-workspace-help-videos/): Visit the full YouTube channel
- [Expert Google Workspace Advice, Explained in Plain English.](https://www.thatonlinestuff.com.au/contact-me/): Whether you have a quick Google headache or you’re ready to overhaul your entire workflow, I’m here to help.
- [Google Workspace Services for Small Business Owners and Solopreneurs](https://www.thatonlinestuff.com.au/google-workspace-services/): A dedicated 60-minute deep dive into your specific workflow bottlenecks, security concerns, or "How do I...?" questions.
- [Stop Wrestling with Google Workspace. Start Growing Your Business.](https://www.thatonlinestuff.com.au/): If you’re here, you’re likely a small business owner, a solopreneur, or the "accidental IT person", without a dedicated IT department to handle the technical heavy lifting.
- [The Small Business Owner’s Google Workspace Resource Hub](https://www.thatonlinestuff.com.au/google-workspace-small-business/): Discover expert-led strategies and actionable Google Workspace tips for small business.